Product Owner

COMBINE YOUR HOSPITALITY INSIGHT AND PRODUCT MINDSET TO SHAPE THE FUTURE OF HOTEL SELF-SERVICE.

Are you passionate about hotels and the technology that powers them? We’re looking for a Product Owner with experience in hospitality or hotel technology to help us improve and expand the guest journey – from mobile and web check-in to on-site kiosks.

You’ll be based at our Paris headquarters, working alongside developers, designers, and leadership to evolve our global self-service platform. With more than 3,000 installations in 25+ countries, Ariane is the world leader in hotel check-in automation – and we’re just getting started.

ABOUT THE ROLE

Product management sits at the intersection of business, technology, and user experience. Your main focus will be on the Technical Solutions and User Experience, but you need to feel comfortable handling all three aspects of product management when required.

Technology – You don’t need to write code, but you must understand the systems powering our solutions and what it takes to build them.

User experience – it is all about your passion for the optimal user experience at all levels

Business – optimizing your product to meet our business goals and maximizing return of investment

This hands-on product role focuses on improving and expanding our Allegro v7 product line – the platform behind web, mobile, and kiosk check-ins at leading hotels worldwide. 

 

You’ll be responsible for:

• Translating product ideas and customer needs into actionable features
• Writing user stories, wireframes, and functional specifications
• Supporting the development team during execution
• Testing and validating features before release
• Creating internal training materials and leading training sessions
• Collaborating across departments to keep the product competitive and customer-centric

You will not lead software development – that responsibility lies with our Head of Development – but you will own the product vision and its day-to-day evolution.

You will work in close collaboration with the Chief Product Officer, who will be your direct manager and primary point of coordination for both planning and execution. Our product team is small and hands-on, where everyone contributes actively across tasks. You’ll be part of a tight-knit, cross-functional environment that values initiative, collaboration, and clear communication.

WHAT WE’RE LOOKING FOR

• Experience in the hotel industry or hospitality technology (as a hotelier or vendor)
• Strong understanding of digital products and guest-facing UX
• Based in or willing to relocate to Paris, France
• Good communication skills in French (niveau B2 ou équivalent)
• Fluent in English (written and spoken)

 

Also valued:

• Experience with Figma or similar prototyping/design tools
• Interest or background in AI-powered tools or features
• Ability to bridge business, tech, and design teams
• Natural curiosity, creativity, and strong prioritization skills
• Comfortable working in an agile development environment

QUALIFICATIONS

• 2+ years as a product owner, product manager, business analyst, or similar
• Background in software, innovation, or hospitality operations
• A technical degree is a plus, but not required if offset by experience
• Recent graduates with the right profile will be considered

KEY RESPONSIBILITIES

• Translate product ideas and customer needs into actionable features
• Write user stories, wireframes, and functional specifications
• Collaborate with developers to clarify functionality and fill gaps during sprints
• Test and validate new features before release
• Create internal training materials and lead sessions for support, sales, and onboarding
• Maintain internal product documentation
• Contribute to roadmap planning and product strategy
• Support marketing with product-related content and demos

OUR TOOLS AND ENVIRONMENT

• .NET / .NET Core, Microsoft Azure
• Azure DevOps (VSTS) for task management
• Aha! for product planning
• Figma for UI/UX prototyping
• Internal documentation and communication in English
• Development teams based in Paris and Pakistan

ABOUT THE COMPANY

Ariane is the world leader in self-check-in technology for the hospitality industry, with nearly 20 years of experience and more than 3,000 hotel installations across 25 countries. Our solutions – including automated kiosks, mobile check-in, and web platforms – help hotels streamline arrivals and departures, improve guest satisfaction, and boost operational efficiency.

Since 2024, Ariane has been part of Jonas Hospitality, a portfolio group within Constellation Software Inc. (via Vertus), one of the world’s leading software companies. This gives us the best of both worlds: the agility of a focused product team and the backing of a global organization. It opens up exciting new opportunities for collaboration, innovation, and long-term growth within the wider hospitality tech ecosystem.

 At Ariane, we operate with an informal, hands-on culture. We value teamwork, initiative, and delivering first-class solutions. Every team member is expected to think independently, stay curious about the industry and emerging technologies, and embrace change and cross-functional collaboration.

WHY JOIN US?

By joining us, you’ll have the opportunity to shape the future of hotel check-in and guest technology, working with a lean and international team that values innovation and agility. As part of the global market leader in hotel self-service, your work will have real impact across thousands of properties worldwide. You’ll be part of a collaborative environment where your ideas are heard and where you can continue growing your skills in UX, product ownership, and travel tech.

READY TO JOIN US?

Please go ahead and upload your application through our online recruitment platform.